Deputy Head, KYC

About BIT:

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

Job Responsibilities:

• Partner with the Head of KYC to lead the KYC department; act as coverage during their absence;
• Serve as the subject matter expert for client onboarding across all business lines, providing guidance and mentorship;
• Collaborate with stakeholders to identify process gaps, control risks, and implement process improvement initiatives;
• Take ownership of Counterparty Due Diligence and its periodic refresh cycles;
• Perform quality assurance reviews on KYC onboarding files and periodic reviews;
• Oversee ongoing monitoring activities, including escalated name screening alerts and periodic client reviews;
• Maintain and update compliance control lists, logs, and documentation;
• Act as an ambassador of Matrixport, ensuring professionalism, regulatory compliance, and excellent client experience;
• Support ad-hoc compliance projects and initiatives as required.

Job Requirements:

• Bachelor’s degree in Law, Finance, Business, or related field; advanced degree or professional certifications (e.g., CAMS, ICA) preferred
• Minimum 5 years of KYC/AML experience, with proven leadership or team management experience preferred
• Prior experience in a retail brokerage or online trading platform environment is required
• Strong knowledge of AML/CFT regulations and client due diligence processes
• Experience or strong interest in virtual assets and the blockchain industry is a plus
• Demonstrated ability to manage regulatory inspections, audits, and remediation programs
• Excellent analytical, decision-making, and problem-solving skills
• Strong communication and interpersonal skills, with the ability to influence and mentor stakeholders
• Highly self-driven, accountable, and capable of meeting tight deadlines without compromising quality.

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